FAQ
1. Do you ship internationally? Yes we ship internationally.
2. What is a keffiyeh? A long way through history, Palestinians started wearing the Keffiyehs as a way to acknowledge our identities. The Keffiyeh is a symbol of nationality, and a fight for freedom and justice.
3. When will my order be shipped? - Most products are shipped within one business day of placing the order. - Custom/personalized product orders leave the warehouse within 2 - 4 business days of payment. - You will receive an email when your items have been shipped.
4. When will I receive my item(s)? Your order is going to be shipped via one of the main postal carriers, including USPS. Shipping times take between 4 and 8 business days. Due to covid-19, there may be further delays.
5. Where are my products coming from? All our products are shipped from our US-based office outside of Washington, DC. Before that, they are hand crafted our artisans in Palestine and shipped to the US.
6. Can I get a tracking number? If you didn’t receive a tracking number yet, just send us an email. Our customer service team will get back to you with your tracking number.